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1019421185.Ghardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. hardcover
1024474593.Ghardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. hardcover
B9781162744117New. unknown
0526497408.Ghardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. hardcover
B9780749457051Paperback / softback. New. Customer Care Excellence sets the scene for customer care against a backdrop of increasing customer expectations globalization and developing technology. Using international case studies and examples including Virgin and Aviva it looks to define really excellent service and shows how organizations can create customer focus. paperback
B9780749449445Paperback / softback. New. The Essential Guide to Employee Engagement explores how managers can engage their staff to become more productive engender greater levels of customer satisfaction drive organizational success and retain talented employees. paperback
44063306like new. unknown
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0940512475.Ghardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. hardcover
1494026767.Gpaperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. paperback
116462508X.Gpaperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. paperback
0526514051.Ghardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. hardcover
1164612859.Gpaperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. paperback
1436813972.Gpaperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. paperback
1573452998.Gpaperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. paperback
1995DADAX03068064871995-08-21. Reprint. paperback. New. 5.25x0.50x8.25. Buy with confidence. Excellent Customer Service & Return policy. paperback
30484714-nnew. unknown
2007DADAX0548537518Kessinger Publishing 2007-09-13. hardcover. New. 6.00x0.75x9.00. Buy with confidence. Excellent Customer Service & Return policy. Kessinger Publishing hardcover
2007DADAX0548081875Kessinger Publishing 2007-07-25. hardcover. New. 6.00x0.75x9.00. Buy with confidence. Excellent Customer Service & Return policy. Kessinger Publishing hardcover
697479927John Wiley & Sons pp. 256 . Papeback. New. John Wiley & Sons unknown
B9781498019675Paperback / softback. New. paperback
A9781165492176New. unknown
0953933822.Gpaperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. paperback
